Zoho CRM AI: How Zia Can Boost Your Productivity

In today’s fast-paced business world, efficiency is everything. The more productive your team is, the more sales you close and the happier your customers become. But let’s be honest—managing leads, tracking sales, and analyzing data can be overwhelming. That’s where Zia, Zoho CRM’s AI-powered assistant, comes in. 🚀 Zia isn’t just another chatbot. She’s an … Read more

Zoho CRM vs. Salesforce: Which One is Right for You?

CRM, or Customer Relationship Management, is a strategy and technology used by businesses to manage interactions with customers and potential clients. It helps companies streamline sales, marketing, and customer service efforts by organizing customer data, tracking communications, and automating repetitive tasks. The goal of CRM is to improve relationships with customers, enhance customer retention, and … Read more

How to Track Customer Interactions in Zoho CRM

Let’s talk about something that’s absolutely essential for building strong customer relationships—tracking interactions. Whether it’s a phone call, an email, a meeting, or even a social media comment, every interaction with a customer matters. But here’s the thing: if you’re not keeping track of these interactions, you’re missing out on valuable insights that could help … Read more